Dining Room Supervisor

Lewis Center, OH

Nationwide Hotel and Conference Center is currently seeking a full-time Breakfast & Lunch Dining Room Supervisor to join our team!

As a Dining Room Supervisor, your primary responsibilities revolve around the guest experience. In Food Service, there are both service and product knowledge expectations, with a significant focus on maintaining a hospitable mindset. The team serves a combination of both Food & Beverage and Hotel Operations and does so in a variety of different venues. The typical shift is 6:00AM - 3:00PM.



Our attractive compensation package includes a competitive hourly wage depending on experience, medical, dental, vision, company paid life, 401k with up to 4% company match, STD/LTD, etc.

Other perks and benefits! Come work with us, and you'll receive PTO each year, 6 paid Holiday's, dining and travel discounts, special offers from our business partners, use of the hotel gym, 5 free nights in the hotel each year for your friends or family, dry cleaning discounts, discounts on shoes, free parking, free employee meals, etc. Not to mention all of the smiles, laughs, and good times that are always complimentary.


Essential Functions:

1. Greet, seat, and serve guests in dining room.

2. Lead on-going training and supervision of staff in proper set up, serving and clean up procedures, uniform standards, and proper Hospitality etiquette.

3. Assigns and ensures all duties and responsibilities expected of the dining servers are completed correctly and in a timely fashion.

4. Provide a strong, professional connection and detailed communication between the front and back of house staff.

5. Appear and act in a professional manner.

6. Assist in ensuring a safe, clean, and organized work environment for all employees.

7. Able to handle cash and credit transactions and account for financial shift income.

8. Have a strong working knowledge of the POS system.

9. Perform additional duties as requested by a manager at various times.

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.

1. Required to stand the duration of the shift.

2. The ability to regularly lift 55 lbs.

Qualifications, Education, Experience, Skills, and Abilities:

  • Knowledge of food and beverage, etiquette and quality service standards.
  • Basic math skills.
  • TIPS Certified.
  • High school diploma and prior experience working in customer service.
  • English language and professional communications skills are required.
  • Ability to work in a team environment
  • Ability to work calmly and effectively under pressure
  • Must have problem solving abilities, be self-motivated, and organized

    



Nationwide Hotel and Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.