Director of Operations – DeRomo’s Gourmet Market, Restaurant & Center Bar

• Location: Bonita Springs, Florida

DeRomo’s Gourmet Market & Restaurant, Southwest Florida’s premier luxury culinary destination, is seeking a visionary, results-obsessed Director of Operations to oversee and elevate daily operations across our iconic Gourmet Market, Fine Dining Restaurant, and Center Bar.

About DeRomo’s

DeRomo’s is not just a place—it’s a lifestyle brand synonymous with upscale dining, boutique shopping, artisan gourmet, and exceptional guest experiences. We blend European-inspired elegance with world-class hospitality to create a truly unforgettable experience for every guest, every time.

Who You Are

You are a fearless leader, a hospitality trailblazer, and a strategic operator with an owner’s mindset. You have multi-unit restaurant and market experience, a relentless focus on excellence, and the ability to inspire top-tier teams. Your leadership drives profitability, innovation, and unparalleled guest satisfaction.

Key Responsibilities

As the Director of Operations, you will:

• The Director of Operations is responsible for maintaining excellent team member, owner, Management Company, and guest communication and relations.
• Oversee daily operations across DeRomo’s Restaurant, Gourmet Market, and Center Bar with flawless execution.
• Build, mentor, and lead high-performing hospitality teams rooted in accountability, passion, and service excellence.
• Own the P&L, including financial planning, forecasting, budgeting, and revenue optimization.
• Design and implement guest experience strategies that drive loyalty and elevate the brand.
• Lead operational efficiency initiatives, identifying process improvements, leveraging technology, and reducing friction points.
• Collaborate cross-functionally with department leads to ensure synergy, efficiency, and aligned vision.
• Enforce best-in-class compliance protocols in food safety, health regulations, and team member training.
• Cultivate a culture of continuous improvement, proactivity, and luxury hospitality standards.
• Serve as a critical liaison between ownership, the management company, and frontline teams.
• Stay ahead of industry trends and evolve the operation to set the standard—not follow it.

What You Bring to the Table

• Authorized to work in the United States
• 12–15 years of progressive, upscale food and beverage experience
• 10+ years in executive-level operations management, with multi-unit oversight
• A data-driven decision-maker with a proven track record of increasing revenue and profitability
• Elite-level people leader and culture architect—you attract, develop, and retain A-players
• Strong financial acumen—from KPIs and cash flow to ROI and labor optimization
• Tech-savvy with expert-level knowledge of POS systems, Microsoft Office, analytics dashboards, and operational systems
• Proven ability to lead in high-volume, high-expectation environments
• High EQ and communication mastery—you build trust, resolve conflict, and inspire excellence
• A strategic and adaptable problem-solver who performs brilliantly under pressure
• Fanatical about guest experience, brand consistency, and team engagement

Why Join DeRomo’s?

At DeRomo’s, we believe great hospitality starts from the inside out. We’re not just another gourmet market or fine-dining restaurant—we’re a flagship destination in Southwest Florida, where culinary passion meets operational precision.

Join us and step into a role where your talent, creativity, and leadership aren’t just appreciated—they’re expected.

What We Offer

• Comprehensive health and ancillary benefits for your well-being
• 401(k) with company match to help secure your future
• Paid Time Off (PTO) to recharge and stay inspired
• Exclusive employee discounts on gourmet dining and retail experiences
• A high-performance work culture built on trust, respect, and opportunity

Physical & Additional Requirements

• Ability to stand, walk, and lead with energy for extended periods
• Comfortable lifting up to 50 lbs and performing physical operational tasks
• Strong manual dexterity for managing hands-on tasks with precision
• Clear verbal communication skills to speak confidently and effectively with team members, guests, and stakeholders
• Visual acuity and peripheral awareness to monitor team performance, guest experience, and safety protocols
• Hearing ability to respond accurately in high-volume environments and collaborate effectively in team settings
• Exposure to smoke, steam, and varying temperatures as part of restaurant and market operations
• Regular handling of fresh and raw products, including food preparation materials
• Flexible availability to work evenings, weekends, and holidays as needed
• Must wear non-slip shoes (not provided by the company)

Ready to Lead Like Never Before?

• This is your moment to take the reins at a renowned hospitality brand where excellence isn’t optional—it’s the standard. If you're a strategic powerhouse, a passionate hospitality leader, and a master of operations, apply today and be the driving force behind DeRomo’s next level of success.

DeRomo’s Gourmet Market & Restaurant is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE