Job Summary 

Entrance gate Attendant is responsible for managing the front entrance gates and serving as part of the Biosecurity Equine Health Compliance Team. The Attendant will also act as a greeter, ensuring smooth equine entry operations and informative guidance to guest across the property.

Primary Responsibilities:

Guest Experience & Service Standards Greeting guests with warmth, enthusiasm, and professionalism

•  Providing information and directions to various events and locations on campus
• Review and verify equine health documents and certificates from both U.S. and international
• sources
• Operate Apple iPads for compliance and communication tasks
• Communicate effectively via telephone and portable handheld radio
•  Maintain a welcoming and professional demeanor during both slow and busy periods
• Maintain established biosecurity protocols and ensure compliance with equine health standards

Additional Requirements

•  Must be comfortable working outdoors in various weather conditions
•  Familiarity with equine documentation and health certificates
• Maintain discretion when handling guest personal documentation/information
•  Ability to work independently and adapt to varying levels of activity
•  Strong interpersonal and communication skills
• Comfortable standing for extended periods
•  Proficient in using Apple iPads
•  Assertive, reliable, and a collaborative team player
•  Availability to workday, evening, weekends, holidays and assist with short notice callout

Qualifications, Education, Experience, Skills, and Abilities:

• Hospitality experience preferred
• Valid driver’s license and clean driving record required
• Strong interpersonal and communication skill

The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities